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FREQUENTLY ASKED QUESTIONS

Q: How do I access counselling services?
A: You can make a self-referral by contacting the office. Your doctor or child’s pediatrician can also make referrals. If sessions will be covered by your employers’ extended health benefits plan, contact your plan provider to make a referral.

 
Q: How long is a counselling session?
A: Counselling sessions are 50 minutes long. The number of sessions required will be determined by the presenting concern and the type of intervention used.


Q: How much is a session?
A: A session is $175.00. Many extended health plans cover some or all of the fees to see a registered psychologist. Coverage may also be provided through employee assistance plans. To determine the amount of coverage, contact your employer or insurance company. Coverage is also available through crime victim’s assistance program (CVAP) and if eligibility is met, through First Nations Health Authority (FNHA, and Medavie Blue Cross- (coverage for Federal Health Care Programs, including only - RCMP, Veteran Affairs Canada (VAC), Canadian Armed Forces (CAF). Please contact each program for information.


Q: How is payment made?
A: Payment for private clients is made at the end of each session by cash or cheque. For EAP, CVAP, or FNHA clients, payments are made directly by your employer or program once you have been given approval to access the program


Q: Will I be billed for missed sessions?
A: Please call a minimum of 48-hours before your appointment if you need to cancel or reschedule a session. Cancellations within less than 48-hours of your appointment will be billed at 50% of the session fee. No shows will be billed for the full session fee.


Q: What can I expect from my psychologist?
A: As a Registered Psychologist, regulated by the College of Psychologists of BC, Dr. McNichols adheres to the College code of conduct and ethical guidelines. You can expect your psychologist to explain the counselling process to you. You will then be asked to sign a ‘consent to treatment and confidentiality’ form confirming that you agree to the conditions

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Q: What does my psychologist expect of me?
A: In order to make the most use of your session, your psychologist expects you to arrive on time and to inform the psychologist if you have any concerns regarding your session. This way any concerns may be addressed in a timely manner.


Q: Are my sessions confidential?
A: Yes. Your psychologist is bound by the College of Psychologists of BC standards to maintain client confidentiality. Exceptions to this rule arise in the case of risk or potential risk of harm to a minor, intent to harm self or someone else and in the event of a court order requesting client information or records. Should any of these situations arise, Dr. McNichols will discuss the process with you

 

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Dr. Chipo McNichols
Registered Psychologist #2410

 

Copyright 2011