FREQUENTLY ASKED QUESTIONS
Q: How do I access counselling services?
You can make a self-referral by contacting the office. Your doctor or
child’s pediatrician can also make referrals. If sessions will be
covered by your employers’ extended health benefits plan, contact your
plan provider to make a referral.
Q: How long is a counselling session?
A: Counselling sessions are 50 minutes long. The number
of sessions required will be determined by the presenting concern and
the type of intervention used.
Q: How much is a session?
session is $175.00. Many extended health plans cover some or all of the
fees to see a registered psychologist. Coverage may also be provided
through employee assistance plans. To determine the amount of coverage,
contact your employer or insurance company. Coverage is also available
through crime victim’s assistance program (CVAP) and if eligibility is
met, through First Nations Health Authority (FNHA, and Medavie Blue
Cross- (coverage for Federal Health Care Programs, including only -
RCMP, Veteran Affairs Canada (VAC), Canadian Armed Forces (CAF). Please
contact each program for information.
Q: How is payment made?
Payment for private clients is made at the end of each session by cash
or cheque. For EAP, CVAP, or FNHA clients, payments are made directly by
your employer or program once you have been given approval to access the
Q: Will I be billed for missed sessions?
A: Please call a minimum
of 48-hours before your appointment if you need to cancel or reschedule
a session. Cancellations within less than 48-hours of your appointment
will be billed at 50% of the session fee. No shows will be billed for
the full session fee.
Q: What can I expect from my psychologist?
A: As a Registered Psychologist, regulated by the
College of Psychologists of BC, Dr. McNichols adheres to the College
code of conduct and ethical guidelines. You can expect your psychologist
to explain the counselling process to you. You will then be asked to
sign a ‘consent to treatment and confidentiality’ form confirming that
you agree to the conditions
Q: What does my psychologist expect of me?
In order to make the most use of your session, your psychologist expects
you to arrive on time and to inform the psychologist if you have any
concerns regarding your session. This way any concerns may be addressed
in a timely manner.
Q: Are my sessions confidential?
A: Yes. Your psychologist is bound by the College of
Psychologists of BC standards to maintain client confidentiality.
Exceptions to this rule arise in the case of risk or potential risk of
harm to a minor, intent to harm self or someone else and in the event of
a court order requesting client information or records. Should any of
these situations arise, Dr. McNichols will discuss the process with you